Private sector banks’ high and sharply rising attrition is in the spotlight, thanks to the mandatory disclosures in banks’ annual and business sustainability reports...
Toxic work culture is rife in the Indian financial sector and it is rare for senior executive management to acknowledge abusive behaviour by managers....
The gap between Axis Bank’s own portrayal of customer experience and the reality of customer complaints recalls Robert Louis Stevenson’s classic tale of Dr....
Banks are considered special, but Kotak Mahindra Bank (KMB) and its high profile founder-CEO, Uday Kotak are extraordinarily special (here and here). Ever since...
