Interviewed by Paranjoy Guha Thakurta at Newsclick on the digital disaster at HDFC Bank in early December 2019 and the high number of customer complaints at Kotak Mahindra Bank & HDFC Bank as documented in RBI’s Annual Ombudsman Report.
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Investors Rattled By India’s Regulatory Surprises
Analysts said that the stringency of the Paytm Payments Bank action,
while directed at a single entity, signals that the bank won’t tolerate lapses.
“This is...
